How to fix the ‘age-protected’ TikTok error

TikTok users have been struggling to view certain posts due to the ‘age-protected’ error. This problem prevents them from accessing specific content on the platform, and several readers have asked for a solution. Thankfully, there are simple steps to follow to regain access to restricted content.

Anybody who has used TikTok recently has noticed this error when trying to view certain TikTok posts. It is frustrating enough to prompt this guide, and there have been numerous reports from users worldwide, indicating that it is not limited to any specific region.

How to fix the ‘age-protected’ TikTok error

The ‘age-protected’ error is simple to fix, but it can be a bit of a pain to find. Here are the steps to follow to get rid of it.

1. Make sure you have updated the TikTok app to the latest version. Sometimes, app updates fix problems that were not apparent in the previous version.
2. Go to the profile tab and tap on the three dots in the top right corner to access the settings. From there, go to ‘account’ and then select ‘Digital Wellbeing.’
3. In the Digital Wellbeing settings, you will find the ‘Content & Privacy Preferences’ tab. Tapping on this tab will allow you to access the ‘Safety’ section.
4. Under the ‘Safety’ section, you will find the option to ‘disable Restricted Mode.’ Once you have done this, go back to your feed and try accessing the age-protected content again.
5. If it still won’t load, you can try logging out of your TikTok account and then log back in. You can also try clearing the cache of the TikTok app. To do this, go to your device settings, select the TikTok app, and then clear the cache.

It’s worth pointing out that these steps may vary slightly depending on your device and operating system, but they should work for the majority of users.

With that, users should be able to fix the ‘age-protected’ post error and regain access to restricted content. It’s also worth bearing in mind that this error doesn’t necessarily mean the content is inappropriate – it’s simply a way for TikTok to ensure users are of a certain age before allowing them to view it.

Finally, if you’re experiencing this error with any age-restricted content, make sure you check the age restrictions on it – sometimes, it’s just the wrong thing. And if you’re having any other issues with the popular app, make sure you check out our guide to all the current issues with TikTok, as well as our list of the best alternatives to the viral app.